By Angela Nwanodu
Finding government information and navigating public services in Anambra is becoming more accessible with NORA, the State’s AI-powered digital assistant.
Developed by the Anambra State ICT Agency, NORA provides residents with a conversational channel for accessing verified government information and guidance on available digital services.
Through simple questions, users can ask NORA to locate academic institutions and health facilities, obtain information about government programmes and understand how to pay taxes, levies and other government-related charges.
Available round-the-clock, NORA communicates in English, Igbo and Pidgin, allowing users to interact with the assistant in languages they are comfortable with.
At the unveiling of the Digital Anambra Handbook on November 12, The ICT Agency Boss, Chukwuemeka Fred Agbata, highlighted the assistant’s role in making government information more accessible.
The live demonstration offered attendees an opportunity to interact directly with NORA, ask questions, receive responses and explore the Digital Anambra Handbook through the assistant.
NORA also demonstrated the importance of human intervention, directing users towards appropriate channels when handling sensitive concerns, including reports of child abuse.
Residents can access NORA through smart.anambrastate.gov.ng or the Anambra State Government website.
As the Agency continues to update and improve the assistant, NORA offers Ndi Anambra another way to discover government information and engage with the State’s growing digital ecosystem.
Angela is of the Ministry of Information and Value Reformation, Anambra State.
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